Changing the model: Legal Plus aims at the 'missing middle' legal clients
Changing the model: Legal Plus aims at the 'missing middle' legal clients Geoff Adlam - Wed, 4 Nov 2020 This article was first published by Capital Letter . For more information, please go to www.capitalletter.co.nz . • legal services • access to justice • social enterprise • Legal Plus A new not-for-profit Taranaki law firm is focusing on what founder Caroline Silk calls “the missing middle” – people who don’t walk through the door of a legal services provider because of their view of its accessibility and affordability. The new direction Legal Plus is taking in legal services provision is shown by its website, which invites clients to pay what they can afford. “Most New Zealanders cannot actually afford the commercial rates lawyers charge, or they don’t meet the eligibility threshold for legal aid. We are focusing on a whole person and a well-being approach to what we do, and offering really flexible services,” says Silk. She says Legal Plus funds the legal services